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Administrative Assistant, Credit
Baltimore, MD 21237 United States
Medical, Dental, Vision and 401K
Alban CAT, the Caterpillar dealer for the mid-Atlantic region is accepting applications for a Administrative Assistant, Credit in our Pulaski branch. The Administrative Assistant provides clerical and administrative support to the Credit Department. Process credit applications, credit reference requests, and other related credit paperwork, as needed. Conduct credit-related research, and compile information as requested. E-Commerce: Set up customers in Alban’s Customer Portal. Review instant access emails for fraud detection and prevention. Update tax exemption files and process customer insurance certificates. Organize and maintain customer information files and other related records. Update tax exemption files and process customer insurance certificates. Assist with credit approvals and collection duties, as needed. Answer telephones, take messages, and direct callers to the appropriate individual. Send invoice and statement copies to customers. Assist with production of month-end reports, statements, and service charges. Scan and copy correspondence and documents, as needed. Assist department personnel with related administrative tasks. The successful candidate will have a Minimum of two years of experience in an administrative assistant or clerical position. Must be proficient with Microsoft Office products. Must be a strong communicator with excellent oral and communication skills. Must be able to multi-task, including work under pressure and handle multiple projects in an organized, timely manner. Must be well organized with the ability to prioritize workload while providing excellent customer service. Must have an attention to detail.
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