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Job: Rental Coordinator (18-0099), Cashman Equipment, Reno, NV, NV

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General Information


Job title:
Rental Coordinator (18-0099)
Job location:
Reno, NV, NV  89431 United States
Requisition code:
Date posted:
11/15/2018
Job type:
Full-Time
Compensation:
Job Category:
Other

Job Description


Requisition Number 18-0099
Post Date 3/14/2018
Title Rental Coordinator - Power
City Reno
State NV
Description •Professionally answer all incoming rental inquiries, both phone and walk-in, from customers and sales representatives including timely follow-up on all requests.
•Prepare rental orders and coordinate credit approvals and invoicing in compliance with company guidelines.
•Track rentals and orders for inventory reporting.

Requirements
ESSENTIAL FUNCTIONS:
•Professionally answer all incoming rental inquiries, both phone and walk-in, from customers and sales representatives including timely follow-up on all requests.
•Prepare rental orders and coordinate credit approvals and invoicing in compliance with company guidelines.
•Track rentals and orders for inventory reporting.
•Plan, organize and schedule the rental deliveries/pick-ups.
•Review rental agreements and invoices for accuracy and completeness.
•Coordinate inventory availability and yard organization with supervisor, sales representative, yard person, shop and drivers.
•Communicate effectively. Actively seek and provide feedback from customers, sales representatives, fellow employees, and manager.
•Coordinate all rental needs/requirements with customers on a regular and systematic basis.
•Communicate requests for additional inventory and allied products to the manager.



ADDITIONAL RESPONSIBILITIES:
•Complete all paperwork in a timely and accurate manner.
•Work varying shifts and overtime as business needs arise.
•Adhere to company policies, procedures and regulations.
•Enable Cashman to achieve its objective of Safely Home. Everyone. Every Day.™ by promoting a positive safety culture and adhering to all company safety policies, procedures and practices.
•Report any unsafe acts or conditions.
•Deliver Cashman’s “Best Customer Experience” for all internal and external customers on a consistent basis.
•Other duties and special projects as assigned.



KNOWLEDGE, SKILLS AND ABILITIES:
•Ability to learn basic electrical concepts (mobile and structure) and technical aptitude (generator/engine operation and function) to allow proper communication with customers and team members regarding generator rental needs.
•Knowledge of effective customer service techniques including telemarketing, relationship building and partnering.
•Ability to develop and maintain good working relationship with all co-workers, customers and the general public.
•Excellent phone and customer service skills.
•Knowledge of mathematical computations and understanding of financial reports.
•Knowledge of product line and components.
•Proficient computer technology skills, including ability to utilize company software.
•Achieve customer focus and customer satisfaction by delivering high quality, cost effective service.
•Exceed annual goals/targets established for rental orders.
•Effectively work as a team member, assisting where appropriate and requesting assistance as needed.



EDUCATION AND EXPERIENCE:
•High school diploma, GED, trade school or equivalent.
•Ability to read and understand materials commonly used in the job function.
•Math skills appropriate for calculating electrical formulas.
•Strong verbal and written communication skills.
•Minimum of one (1) year experience in direct customer contact.



PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Professional attitude and appearance consistent with position and responsibilities.
•Self-motivated and detail oriented; able to work with a minimum of supervision.
•Stand/walk 1-4 hours a day.
•Sit 5-6 hours a day.
•Occasionally/frequently lift 50 lbs.
•Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation.
•Must be able to occasionally bend, squat and climb; including ability to ascend and descend ladders.



WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Office/inside environment.
•Some exposure to shop/warehouse/outside environment.
•Field environment with exposure to adverse weather conditions including heat, cold, wind, rain, dust and dirt.
•Valid Nevada State Driver’s License with an acceptable driving record.

•Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
•Please view Equal Employment Opportunity Posters provided by OFCCP here.
•The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
(Job number: 3718567)
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