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Job: Shop Clerk - Ness Turf, Hawthorne Cat, Kapolei, HI

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General Information


Job title:
Shop Clerk - Ness Turf
Job location:
Kapolei, HI  96707 United States
Requisition code:
Date posted:
11/26/2019
Job type:
Full-Time
Compensation:
Job Category:
Service

Job Description


Overview

POSITION SUMMARY:  Under the supervision of the Service Manager, the shop clerk provides clerical support in the Service Department.

Responsibilities

ESSENTIAL FUNCTIONS:

  • Compute mechanic’s daily time cards and input into computer; record mechanic’s labor hours on Time & Attendance Record provided by corporate office, recap previous day’s labor with computer report.
  • Prepare and reconcile Time & Attendance Sheets for mechanics prior to forwarding to Payroll Department; verify accuracy or entries.
  • Open, maintain, and close work orders: input labor, purchase order, outside purchases, and mechanics repair description.  Clear all griefs before closing the work order and obtain credit approval for work orders requiring credit approval.
  • Contact customers for purchase order numbers and at times may request payment for a cash job.
  • At the request of customer or Service Manager, generate proforma invoices for cash jobs; collect payment for cash jobs.
  • Upon request, keeps the Service Manager informed on the progress of quoted and flat rated jobs.
  • Research closed work orders to determine if discrepancies exist; process any adjustments for corrections as directed by Service Manager.
  • Files active jobs in a numerical file; files invoices, job closing summary prior to closing completed jobs. Correlates and files documents in appropriate job jackets.
  • Close completed jobs by entering mechanic’s detailed repair description when necessary; close warranty jobs with required information.
  • Orders supplies needed for repair jobs/shop use and issues purchase orders to vendors. Post purchase orders and cost to jobs.
  • Issues purchase orders to authorized shop personnel for the purchase of supplies.
  • Reconcile purchase orders with delivery slips and vendor invoices; code all vendor invoices and process for payment through computer; keep duplicate invoice and file.
  • Review vendor statements; research unpaid invoices belonging to department. Request copies of all outstanding invoices from the vendor.
  • Answers incoming telephone calls for the Service Department and other departments as necessary.
  • Distributes all Service Department’s incoming and outgoing mail and daily reports.
  • Types letter, quotations, facsimile invoices, reports and other documents.
  • Maintains vacation and sick leave records for mechanics.
  • Review gasoline and diesel logs and post to jobs.
  • Coding of all outside purchases and prepares journal vouchers to forward to accounting.
  • Performs other duties as assigned.
  • Qualifications

    EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • Must have a minimum of one year’s experience in an office environment, preferably in a service shop.
  • Must have a high school diploma or equivalent.
  • Must have working knowledge Microsoft Office Suite, specifically Word and Excel.
  • Must have a valid Hawaii Class 3 Drivers’ License with a clean driving record.
  • Ability to multi-task and establish priorities.
  • TESTING REQUIREMENTS:  Applicants may be required to pass a written and/or oral examination before being considered for employment in this position.

     

    PHYSICAL DEMANDS:

  • Walking and moving about on foot often up and down stairs.
  • Handling:     Seizes, helps or works with hands.
  • Lifting: Raises or lowers miscellaneous paperwork.
  • Reaching:    Extends hands and arms in any direction.
  • Stooping:     Bends body downward and forward by bending at knees or waist.
  • Standing:     Remains in standing position If required to perform various functions of the job.
  • Vision:          Read paperwork, employment files and records on the computer.
  • Talking:        Communications by phone and in person.
  • Sitting:          Sits at desk.  Sits for long periods of time.
  •  

    ENVIRONMENTAL:          

  • Noise: Works in conditions with constant or intermittent noise.
  • Temp/Weather: Works in a service shop environment.
  •  

    ACCOMMODATIONS:   Reasonable accommodations for essential functions of the position will be considered.

     

    Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer.  M/F/V/D

    Hawthorne Cat® Participates in E-Verify.

    (Job number: 3867582)
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