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Job: Technology Support Specialist, Altorfer CAT, Elgin, IL

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General Information


Job title:
Technology Support Specialist
Job location:
Elgin, IL  60123 United States
Requisition code:
Date posted:
06/12/2020
Job type:
Full-Time
Compensation:
Job Category:
Purchasing

Job Description


Working Hours/Days

Full-Time position Monday - Friday (occasional Saturdays)

Overview

POSITION SUMMARY: Provide unparalleled technical support, installation services and training to SITECH Midway customers.  SITECH Midway is the Trimble Heavy and Highway dealer for Eastern Iowa, Northeast Missouri, Northern and Central Illinois including the Chicago Metropolitan area, and Lake and Porter counties in northwest Indiana.   

Basic Duties

Basic Duties

  • Perform various Trimble technical support duties for SITECH Midway customers.
  • Perform high-quality Trimble grade control installations on various types of construction equipment.   
  • Provide both introductory and, eventually, advanced Trimble training to SITECH Midway customers.
  • Troubleshoot and repair Trimble grade control and site positioning systems.
  • Provide excellent customer service to all customers.
  • Provide informed recommendations to SITECH Midway customers.
  • Develop healthy, long-term customer relationships.
  • Will work safely on active construction sites and near/on/in heavy equipment.
  • Travel to training sessions as requested.
  • Other duties as assigned.

Qualifications

  • Must have mechanical, troubleshooting & repair skills.
  • Experience with Trimble, Topcon, Leica or Caterpillar machine control, grade control or site positioning systems (e.g., GPS, total station) is desired.
  • Civil/heavy construction experience is a plus.
  • Must be comfortable using a computer.
  • Must be eager to learn and exhibit a 'can-do' attitude.
  • Must work well with others.
  • Must always act in a professional and safe manner.
  • Must take initiative, adapt to challenging situations and solve problems.
  • Excellent planning & organizational skills required.
  • Strong communication skills (written & verbal) needed.
  • High School Diploma or equivalent is required.
  • Must have a valid driver's license with clean driving record

 

Equal Opportunity Employer M/F/Disabled/Vets

Physical Requirements/Working Conditions

PHYSICAL REQUIREMENTS/ENVIORNMENTAL CONDITIONS:

"C" Constantly (6-8 hrs/day), "F" Frequently (3-6 hrs/day), "O" Occasionally (up to 3hrs/day), or "NA" if not applicable.

 

 

F

Climbing

F

Stooping

F

Kneeling

F

Crouching

F

Crawling

F

Reaching

F

Standing

F

Sitting

F

Walking

F

Grasping

F

Repetitive Motion

F

Keyboarding

F

Pulling

F

Lifting

F

Pushing

F

Up to 25 lbs.

F

Up to 25 lbs.

F

Up to 25 lbs.

F

26-50 lbs.

F

26-50 lbs.

F

26-50 lbs.

F

Over 50 lbs

F

Over 50 lbs.

F

Over 50 lbs.

F

Subject to both inside and outside conditions

 

 

 

 

(Job number: 3911079)
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