Road Machinery & Supplies Co. is searching for a Rental Coordinator to join its team at its Savage, MN location. In this role, you will be responsible for assisting to coordinate and facilitate our rental business. Direct relationship contacts with customers as well as supporting the Outside Sales Representatives are daily aspects of this position.
As a member of the team, you will enjoy:
- Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
- Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
- Competitive Compensation Packages – Based on experience and other factors.
- Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
- Stability and Reputation – RMS has been in business for 95 years and continues to grow.
Responsibilities:
- Maintain customer contact/email/phone numbers for the rental department.
- Compute charges based on rental or service rate and review daily branch billing runs.
- Execute the rental process, opening and closing of rental contracts.
- Obtain customer signatures via DocuSign, certificate of insurance per RMS requirements.
- Explains rental fees and provide information regarding rented equipment, such as operation of specifications.
- Resolves customer problems and disputes related to rental equipment.
- Responsible for arranging/dispatching equipment movement for rental equipment.
- Open work orders for rental preparation or rental return.
- Assist in tracking inventory by branch and holds.
- Process monthly damage waiver adjustments.
- Additional duties as required by management.
Qualifications/Skills:
- Associate Degree in Business Management preferred.
- 3-5 years of experience in the equipment industry or equivalent.
- Strong written and verbal communication skills.
- Proficient in the use of communications technologies
- Ability to establish and communicate key measurements.
- Great attention to detail with the ability to multi-task.
- Possess a strong work ethic and positive attitude.
- Ability to provide constructive criticism and positive feedback.
- Demonstrated ability to initiate, expedite, follow through to completion.
- Able to work responsibly, safely, and intelligently.
- Have the desire to take-action, improve, and be appreciative.
- Strong organizational skills, accurate record keeping abilities.
- Possess the capability to engage with customers, co-workers, and vendors in a respectful manner.
About Road Machinery & Supplies Co.
Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag.
At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive.