Job Summary: The Shop Service Paving Technician is responsible for the inspection, troubleshooting, diagnosing, repairing, and reconditioning of paving construction equipment.i
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions:
· Performs complex repairs and troubleshooting on paving equipment
· Performs troubleshooting and diagnoses of paving equipment malfunctions and failures
· Removes and install parts, disassembles and assembles components, and tests and adjusts assemblies
· Repairs and/or replaces components according to CAT standards
· Tests and verifies proper operation of all repairs and adjustments
· Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job (work order, parts order, Vision Link, DBS, SimsSI, SIS web)
· Operates equipment and vehicles with possession of all necessary licenses and certificates
· Adheres to contamination control and HAZMAT rules and regulations
· Maintains all company equipment, tools, and vehicle in good, clean, and working order
· Communicates job progress to supervisor and customer as needed
· Complete assigned jobs and task to meet/exceed flat rate times and re-do metric standards
· Works overtime as required by workload and customers’ needs
· Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
· Projects professionalism with both internal and external customers, including personal appearance
· Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
· Requires regular and punctual employee attendance
· Performs other duties as assigned
Knowledge, Skills, and Abilities:
·Knowledge of complex grade control systems, special software/hardware required for machine communication and diagnoses, intelligent compaction, machine application, asphalt densities, mat deformities, and correct machine operation procedures
·Knowledge of equipment and tools, including their designs, uses, repair, and maintenance
·Knowledge of safe work procedures and practices
·Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
·Exceptional skills in customer service
·Excellent diagnostic and trouble-shooting skills
·Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
·Operation and control skills to control operations of equipment or systems
·Equipment selection skills to determine the kinds of tools and equipment needed to do a job
·Ability to communicate clearly and effectively, both verbally and in writing
·Ability to operate a conventional forklift
·Ability to meet deadlines and work under fast-paced, highly stressful, and time constraining circumstances
·Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
·The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
·The ability to read, write, and understand information
·The ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
·More than one year of paving equipment experience required; three or more years preferred
·Valid Commercial Driver's License (CDL) and acceptable driving record preferred
·Must own required tools to perform repairs
·High school diploma or equivalent preferred
Supervisory Responsibilities:
·None
Travel:
·Minimal travel expected but could be up to 15% with the possibility of overnight travel
Physical Requirements:
·To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
·Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
·Frequently moves materials or equipment weighing up to 50 lb
·Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
·Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
·Be able to maneuver safely and work underneath equipment
·Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment:
·Regularly works indoors around moving mechanical parts and noise level may be loud at times; occasionally works outdoors in environmentally controlled conditions
·Exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
·Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
·Requires wearing common protective or safety equipment
·Required to perform work in cramped spaces and/or high places
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.