This position is responsible for accurately calculating and quoting the total costs associated with parts and service repairs and maintenance. This includes identifying and understanding contract requirements, determining key variables, and providing recommendations based on technical knowledge with internal and external customers. Advanced in Microsoft Excel-Pivot Tables, knowledge with Tableau.
Additionally, this position is also responsible for ensuring all charges are accurately reflected against contracts. This requires collaboration throughout multiple departments throughout the organization within various phases and scopes of contract(s).
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions:
• Monitors, evaluates, and reports the ongoing status of contracts operationally and financially
• Identifies problems, analyzes risk, and improves processes to ensure cost-related standards and/or quality is met
• Gathers and analyzes technical information and specifications to determine requirements for contract
• Partners with Product Support Sales and Operations to provide accurate quotes and executable work orders
• Implements and maintains relevant software used to support accurate data analysis and continuously improve quoting process
• Maintains key relationships throughout the organization to ensure open lines of communication and collaboration between internal departments
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned
Knowledge, Skills, and Abilities:
- Strong knowledge on Microsoft Excel - Pivot Tables
- Must be able to use Tableau (preferred).
- • Strong technical aptitude – Ability to quickly learn new concepts and tools
- • Strategic thinker with very strong quantitative and qualitative analytic abilities and creative problem-solving skills
- • Desire and ability to innovate and improve upon current processes
- • Comfortable working in a deadline-driven environment – composure when under pressure
- • Self-starter with the ability to work independently and within a team in a fast-paced environment
- • Computer and related software knowledge and/or experience and the ability to learn/use new computer programs
- • Knowledge of basic office practices, procedures, and processes
- • Understand how to use data visualization tools
- • Excellent verbal, written, and communication skills
- • Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization
- • Time management and time-critical prioritization skills
• Ability to work on multiple projects and deal effectively with employees, team members, and management
• Self-starter and ability to work independently
• Ability to operate office machines and computers
• Understands written sentences and paragraphs in work-related documents
• Ability to effectively present information and respond to questions from a group of managers, coworkers, customers (internal and external), or the general public
Education and Experience:
• 2- years’ experience working as Quoter, Estimator; proven experience as an estimator or in similar position required
• High School diploma or equivalent required, Bachelor’s degree in related field preferred
Supervisory Responsibilities:
Travel:
- Up to 10% is to be expected
Physical Requirements:
• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Occasionally moves or transports items weighing up to 25 lbs.
Work Environment:
• This job is generally performed in a professional office environment and in a shop environment
• Frequently works at a fast pace with unscheduled interruptions
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside
of their normal responsibilities, as needed.
