Job Summary: The Lead Technician is responsible for performing inspections, diagnoses, and repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. Works as a leader of a team to provide mechanical services that satisfy customer needs and achieve departmental goals. Primarily responsible for establishing production goals, supervising, training, and evaluating service employees to ensure that work is performed in support of the company’s department goals.
Job Summary:
Job Summary:
Job Summary:
Shop Lead Technician position –
Shop Lead Technician position –
Shop Lead Technician position –
Shop Lead Technician position –
Generally has more than 6 years of experience and/or demonstrated job-relevant knowledge/skills. A Lead Technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting, and requires no supervision.
Essential Functions:
Essential Functions:
Essential Functions:
Essential Functions:
- Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor
- Models and reinforces company policies/practices to ensure that work is performed in alignment with the company’s mission, vision, and values and collaboration with other Holt functions
- Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
- Performs job duties of a Service Supervisor during periods of his/her absence
- Troubleshoots and diagnoses equipment malfunctions and failures
- Provides quality control/assurance inspections of completed tasks
- Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
- Rebuilds, repairs, reconditions, and maintains equipment and components
- Demonstrates good customer relations and support; communicates customer needs to shop management
- Plans and controls cost of repair jobs
- Completes parts orders and identifies parts for return
- Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
- Maintains all equipment and work areas – keeps in good, clean, and orderly condition
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Works overtime as required by workload and customers’ needs
- Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
- Performs other duties as assigned
Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor
Models and reinforces company policies/practices to ensure that work is performed in alignment with the company’s mission, vision, and values and collaboration with other Holt functions
Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
Performs job duties of a Service Supervisor during periods of his/her absence
Troubleshoots and diagnoses equipment malfunctions and failures
Provides quality control/assurance inspections of completed tasks
Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
Rebuilds, repairs, reconditions, and maintains equipment and components
Demonstrates good customer relations and support; communicates customer needs to shop management
Plans and controls cost of repair jobs
Completes parts orders and identifies parts for return
Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
Maintains all equipment and work areas – keeps in good, clean, and orderly condition
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Works overtime as required by workload and customers’ needs
Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
Performs other duties as assigned
Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor
Models and reinforces company policies/practices to ensure that work is performed in alignment with the company’s mission, vision, and values and collaboration with other Holt functions
Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
Performs job duties of a Service Supervisor during periods of his/her absence
Troubleshoots and diagnoses equipment malfunctions and failures
Provides quality control/assurance inspections of completed tasks
Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
Rebuilds, repairs, reconditions, and maintains equipment and components
Demonstrates good customer relations and support; communicates customer needs to shop management
Plans and controls cost of repair jobs
Completes parts orders and identifies parts for return
Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
Maintains all equipment and work areas – keeps in good, clean, and orderly condition
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Works overtime as required by workload and customers’ needs
Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Knowledge, Skills, and Abilities:
Knowledge, Skills, and Abilities:
Knowledge, Skills, and Abilities:
- Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
- Proficient with current computer software, related hardware, and machine electronic systems
- Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
- Operation and control skills - Controlling operations of equipment or systems
- Equipment selection skills - Determining the kind of tools and equipment needed to do a job
- Ability to operate a forklift and an overhead crane
- The ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact position
- Ability to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repair
- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
- The ability to read, write, and understand information
- The ability to listen to and understand information and ideas presented through spoken words and sentences
Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
Proficient with current computer software, related hardware, and machine electronic systems
Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
Operation and control skills - Controlling operations of equipment or systems
Equipment selection skills - Determining the kind of tools and equipment needed to do a job
Ability to operate a forklift and an overhead crane
The ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact position
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
The ability to read, write, and understand information
The ability to listen to and understand information and ideas presented through spoken words and sentences
Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
Proficient with current computer software, related hardware, and machine electronic systems
Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
Operation and control skills - Controlling operations of equipment or systems
Equipment selection skills - Determining the kind of tools and equipment needed to do a job
Ability to operate a forklift and an overhead crane
The ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact position
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
The ability to read, write, and understand information
The ability to listen to and understand information and ideas presented through spoken words and sentences
Additional Requirements:
Additional Requirements:
Additional Requirements:
Additional Requirements:
- Owns a large and complete assortment of appropriate hand tools and may have some specialized tools
Owns a large and complete assortment of appropriate hand tools and may have some specialized tools
Owns a large and complete assortment of appropriate hand tools and may have some specialized tools
Education and Experience:
Education and Experience:
Education and Experience:
Education and Experience:
- More than 6 years of work-related skill, knowledge, or experience is preferred
- High school diploma or equivalent preferred
More than 6 years of work-related skill, knowledge, or experience is preferred
High school diploma or equivalent preferred
More than 6 years of work-related skill, knowledge, or experience is preferred
High school diploma or equivalent preferred
Travel:
Travel:
Travel:
Travel:
- Some travel may be expected for this position
Some travel may be expected for this position
Some travel may be expected for this position
Physical Requirements:
Physical Requirements:
Physical Requirements:
Physical Requirements:
- Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
- Frequently moves materials or equipment weighing up to 50 pounds
- Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
- Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
- Be able to maneuver safely and work underneath equipment
- Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 50 pounds
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
Be able to maneuver safely and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 50 pounds
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
Be able to maneuver safely and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment:
Work Environment:
Work Environment:
Work Environment:
- Regularly works indoors around moving mechanical parts
- May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
- Noise level may be loud at times
- Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
- Requires wearing common protective or safety equipment
- Required to perform work in cramped spaces and/or high places
Regularly works indoors around moving mechanical parts
May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Noise level may be loud at times
Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
Requires wearing common protective or safety equipment
Required to perform work in cramped spaces and/or high places
Regularly works indoors around moving mechanical parts
May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Noise level may be loud at times
Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
Requires wearing common protective or safety equipment
Required to perform work in cramped spaces and/or high places
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