Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Site Services On-board Technology Application Specialist. The Site Services On-board Technology Application Specialist is the lead and considered expert on all CAT On-Board Technologies, including but not limited to Factory Equipped Technologies like E-Fences, Assist, CAB Avoidance, Dig assist, Payload, Grade. The individual in this position is responsible for developing operator training plans to increase usage of all on-board technologies, working internally to train technicians around the territory in these technologies; and is considered the expert for all questions and training needs around advanced on-board technologies. Seeking candidates with previous experience operating equipment. Previous experience with Quarry/Aggregate, Waste and or Civil Construction applications, preferred. Previous experience with utilizing CAT Technology preferred.
Requirements for the Site Services On-board Technology Application Specialist position include:
- Fundamental understanding of customer and industry applications, specifically Quarry & Aggregates, Large Earth Moving, Waste Handling, Construction and Mining.
- Must have industry knowledge in Machine Control and Guidance and various Site Applications to include but not limited to: Quarry/Aggregate, Waste and Civil Construction.
- Must be able to demonstrate and have deep understanding of aftermarket technologies like Terrian and Payload.
- Must be able to demonstrate at an expert level all the technologies available or that will become available on factory-equipped machines.
- Must be able to demonstrate all Caterpillar on board technology at an expert level.
- Expert knowledge of factory and aftermarket assist features on construction and mining equipment.
- Must have a deep understanding of all aspects of customer job site needs and management.
- Understand how machine efficiency using on-board technology equals profit gains for the customer.
- Self-motivated and outgoing.
- Excellent customer satisfaction with ability to build and maintain strong internal and external relationships.
- Strong computer and internet skills with high technology aptitude.
- Demonstrated skills of machine operation, leveraging the on-board tech.
- Must have or possess the ability to quickly learn technology products, including Product Link, SOS, CAT Connect, Trimble software options, and other similar products.
- Must be a good listener with excellent written and verbal communication skills.
- Must be innovative and creative; able to quickly evaluate facts and maintain good judgment when making decisions.
- Excellent teaching skills.
- Extensive travel required to cover entire territory.
- Must have an excellent driving record.
- Strong PC skills and the ability to self-develop and adapt to changing technology.
- Must be able to handle large volumes of work and work in a fast-paced environment.
- Promote a positive customer experience.
- Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Site Services On-board Technology Application Specialist job, including regularly being required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits:
- Health, dental and vision insurance.
- Paid time off.
- 401(k), $0.75 to $1.25 match up to 6%.
- Life and disability insurance.
- In-house training instructors/programs.
- Tuition reimbursement.
- Employee referral bonus program.
- Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.
