Company Overview:
Sonsray Inc. is a privately-owned and operated company. From the borders of Mexico to Canada we cover, Arizona, California, Nevada, Oregon, Washington, New York, and New Jersey making us the largest Thermo King transport refrigeration & temperature control equipment dealership family in North America with 11 locations and growing as well as CASE CNH Construction and Agricultural Equipment Dealerships on the West Coast. Our Sonsray team is a growing dynamic company with over 600 employees and 30+ combined locations for new & used equipment sales, genuine parts, factory-authorized warranty repair, fleet maintenance, and rentals that offer a unique environment fostering individual growth and rewards performance. Sonsray, Inc. features factory training technician programs, and state-of-the-art shops equipped with modern diagnostic tools providing our staff with proper technology and training for their day-to-day business operations.
Sonsray Fleet Services is seeking a Parts Counter Representative to join our Thermo King dealership in San Leandro, CA.
Essential Job and Responsibilities:
- Answer incoming telephone calls
- Receive and fill parts orders
- Load and unload pallets
- Physical Inventory
- Provide parts service to mechanics and parts customers
- Counter Parts sales and parts delivery to the customer's location
- Maintain parts department general housekeeping
- Stock shelves and maintain parts inventory
- Package and ship parts and cores
- Receive and stage units for installation
- Record sales and/or delivery information
- Regularly be engaged away from the employer's place or places of business and making deliveries to the existing customer’s and/or prospective client’s location
- Comply with all road signs and operate vehicles within their limits and weather environment
- Follow all Auto and Equipment Safety rules and regulations while performing work assignments
- Performs other functions or duties as directed by management in line with the objectives of the dealership
Qualifications:
- Refrigeration, Trailer, Truck, Automotive, or Construction Parts industry experience is highly preferred
- 2+ years of parts counter sales experience is necessary to be considered
- Must be over 21 years of age, possess and maintain a current and acceptable, valid "C" Driver's License to drive for the company
- Great customer service skills are required
- Inventory knowledge is a plus
- Great written and verbal communication skills
- Team player with a great customer service focus
- Ability to multi-task and work quickly and accurately
- Ability to use standard desktop load applications such as Microsoft Office, Google Workspace, and internet functions
- Forklift experience is a plus
- Bilingual Spanish is highly desired but not required
- Must be able to walk, use hands, fingers, bend, carry, push, pull, and lift up to 50 pounds
Compensation:
Benefits Include:
- Medical
- Dental
- Vision
- Life Insurance/AD&D coverage
- Voluntary LTD & Aflac
- 401K Matching
- Paid Vacation, Sick, and Holiday
- Birthday Perks
- Uniforms Provided