Job Description:
This position is responsible for leading and managing the store-level parts business strategy, resources, and operations. Specific areas of responsibility include:
1. Achievement of all business unit operation goals (revenue, profitability, expense parts department human resources).
2. Effective collaboration with other functional managers, internal company resources, and external customers.
3. Creating Legendary Customer Service and building a team environment.
Job Qualifications:
A qualified candidate must possess the following:
- Must have GED or High School Diploma.
- College Degree in related field highly desired.
- Must have 5+ years of parts operations experience.
- Heavy Equipment or Commercial Engine Industry highly desired.
- Must have 3+ years of supervisory experience.
- Must be computer literate. Must be proficient in Microsoft Office software and Parts software.
- Must have a valid driver's license.
- Must be a self-motivated, energetic, detail-minded individual with excellent analytical and people skills.
- Must have demonstrated proficiency in Problem Solving, Influence Capabilities, Supervisory/Administrative Skills, Planning, and Technical Experience.
- Must work effectively in a fast-paced environment with staff and internal/external customers.
- Must have exceptional customer service skills. Must be able to interact well with customers and employees.
- Must have the ability to obtain a forklift license.
- Ability to frequently reach, bend, walk, etc.
- Able to stand and walk for extended periods.
- Must be able to work Mon-Friday -7 AM - 5:00 PM and Saturdays as required.
Travel:
- Travel is expected in this position.
