Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Coordinator in Salem, Virginia at our corporate headquarters. The Rental Coordinator is responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment, and performing tasks in support of the Rental team. The Rental Coordinator role is critical to day-to-day execution of the rental business in order to reach acceptable sales and profit levels. As a Rental Coordinator, you’ll coordinate all customer walk-in and telephone equipment rental inquiries, quotes, reservations, rental agreements and credit card payments. The Rental Coordinator assists customers with appropriate equipment applications, suggests complementary products customers may want to consider renting or buying, and verifies customers’ insurance coverage. Seeking hard-working, career-minded candidates with demonstrated results in a customer service role. Experience in the equipment rental industry and knowledge of equipment applications, preferred. High school diploma or equivalent, required. College degree a plus.
Requirements for the Rental Coordinator position include:
Physical requirements must be met for the Rental Coordinator job, including reading and interpreting documents such as safety rules, operating instructions and procedure manuals; writing routine reports and correspondence, speaking before groups of customers or employees of the organization; performing mathematical calculations, including computing ratios, rates, and percentages; applying common sense understanding to carry out instructions furnished in written, oral, diagram, or schedule form; and dealing with problems involving several concrete variables in standardized situations.
Competitive Compensation and Benefits:
- Health, dental and vision insurance.
- Paid time off.
- 401(k), $0.75 to $1.25 match up to 6%.
- Life and disability insurance.
- In-house training instructors/programs.
- Tuition reimbursement.
- Employee referral bonus program.
- Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.
