This position is for our Electric Power division located at our Harrisburg (Manada Hill) branch.

Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and supplies from various sources. This position mandates that the employee be able to perform all of the following functions:

- Open & close master and sub work orders

- Enter time into Time Collection System and prepare and process required paperwork

- Order & distribute materials for shop personnel

- Research literature

- Verify, record, maintain, & submit specific service shop records

- Substitute for other positions and other functions as assigned by necessity

SUMMARY OF DUTIES: This position may perform any combination of the following duties:

- Greet and assist customers in person or over telephone to identify their needs

- Enter personnel time into time collection system and generate all required paperwork

- Advise concerned parties on status of jobs

- Maintain up-to-date files of product catalogues and technical data

- Accept payments for services

- Coordinate record keeping with sales and administrative personnel

- Receive payments and credit to work order when completed

- Operate basic office equipment

- Perform other work-related duties as required

- Proven ability to organize and prioritize work based on time constraints

- Strong communication skills for dealing with customers and fellow employees

Perks & Benefits:

Highly Competitive salary
Specialty tools provided
Time off - including Paid holidays & Personal days
Medical insurance
Vision, dental, short and long-term disability
401k match
Profit sharing
Continuous education program
Life insurance

BACKGROUND TRAINING AND EXPERIENCE:

Intermediate computer skills including Microsoft Office

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Service Administration/Coordinator